24/7 Emergency Care +60 6 285 0000 Jalan Merdeka Utara, 75000 Melaka, Malaysia

Insurance & Payment

We work with major medical insurers and offer flexible payment arrangements for self-paying patients.

Insurance

Panel hospital for major insurers

We are on the panel for leading domestic and international medical insurance providers. Our admissions team liaises directly with your insurer to make the process as smooth as possible.

  • Direct billing with participating insurers
  • Pre-authorisation support from admissions
  • Dedicated insurance desk on-site
  • Claims documentation prepared for you

Please bring your insurance card, ID, and any referral letter when you arrive.

Insurance desk
Payment Methods

Flexible payment for self-paying patients

Cash & Cards

Cash, debit, and all major credit cards accepted at admission and discharge.

Bank Transfer

Online transfer accepted — account details provided on your estimate.

Instalment Plans

0% instalment options available on selected cards for qualifying procedures.

Corporate Accounts

Direct billing for companies with corporate healthcare arrangements.

Need a cost estimate? Our team prepares written estimates for planned procedures, including room charges, surgeon fees, anaesthesia, and medications. Request an estimate →

Your health, our priority

Speak with our Patient Experience team

Book an appointment, request a cost estimate, or ask about international patient services. We reply within one business day.